The Blackboard Technical Product Manager is an internal ‘advocate for the market’. With a solid understanding of the market and clients, s/he fosters a variety of channels to gain market insight, define market requirements and work cross-departmentally to drive future product versions in support of the business strategy. This role will be primarily be focused on the technical client initiatives for Blackboard Learn, but will also include responsibilities for other product areas as needed. To succeed, this role will have to ensure the broader client community is actively engaged in a way that effectively promotes the growth of the product.
Be the champion for our community of Blackboard developers within Blackboard Product Development
Own and develop Market Requirements Documents for your product area
Understand the market problems fully so that the solution defined fits the need of the addressable market
Gather and analyze data from multiple internal channels including product strategy, product marketing, sales and support
Assist through the development cycle by reviewing and guiding product design specifications, user interface specifications test plans
Have a strong client focus, identifying requirements to solve their business problems through a variety of techniques including face to face interviews, surveys and client advisory boards, and reviewing client enhancement requests.
Actively engage and build relationships with the Blackboard developers community through client visits, user group meetings, and industry conferences.
Oversee and execute programs designed to engage Blackboard developers throughout all aspects of the development lifecycle to ensure our new product releases meet or exceed client expectations
Promote a consistent and positive interaction between Blackboard Product Development and the developer community
Work with other Blackboard departments to ensure operational readiness
Stay abreast of the product management industry with a constant focus on better defining the role within Blackboard and enabling better ways of performing the responsibilities
Job Location Washington, DC, US.